FAQ:
Q: How long does shipping take? A: We aim to process and ship all orders within 2-3 business days. Delivery times vary depending on your location, but most customers receive their orders within 7-14 business days.
Q: What's your return policy? A: We want you to be completely satisfied with your purchase. If you're not happy with your item, you can return it within 30 days of purchase for a full refund. Items must be unused and in original packaging.
Q: Do you offer international shipping? A: Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by location. You'll see the exact shipping cost at checkout based on your address.
Q: How do I track my order? A: Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your package's journey to your door.
Q: What payment methods do you accept? A: We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for your convenience and security.
Q: Are your products authentic? A: Yes! All products sold on DestinyMonae are authentic and sourced from trusted suppliers. We stand behind the quality of everything we sell.
Q: Do you offer bulk discounts? A: For bulk orders or wholesale inquiries, please contact us at [your contact email]. We'd love to work with you!
Q: How do I contact customer support? A: You can reach our support team through our Contact page, or email us directly. We typically respond within 24 hours.